Privacy Policy
Table of Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing (GDPR)
- 5. Information Sharing
- 6. Cookies and Tracking
- 7. Email Marketing & CAN-SPAM Compliance
- 8. Your Rights
- 9. Data Retention
- 10. Data Security
- 11. International Data Transfers
- 12. Children's Privacy
- 13. Changes to This Policy
- 14. Contact Us
1. Introduction
Welcome to DOPE BBQ, operated by The General Public LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy applies to all information collected through our website (dope-bbq.com), mobile applications, and any related services, event registrations, marketing, or events.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Quick Summary: We collect information you provide directly (like your email when you RSVP for events) and some information automatically (like how you use our website). We use this to provide our event services, improve your experience, and send you marketing (with your consent). You have rights over your data, including the right to access, correct, and delete it.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
- Contact Information: Name, email address, phone number
- Event Registration Details: RSVP information, guest count, VIP preferences, special requests
- Ticket Purchases: Billing information, payment details (processed securely by third-party payment processors)
- Communications: Messages, inquiries, and feedback you send us
- Marketing Preferences: Your consent to receive promotional emails about upcoming events
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referring URLs
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: See Section 6 for details
2.3 Information from Third Parties
We may receive information about you from:
- Social media platforms when you interact with our content
- Ticketing platforms and event partners
- Marketing partners and advertising networks
- Analytics providers
- Payment processors (transaction confirmation only)
3. How We Use Your Information
We use the information we collect to:
| Purpose | Types of Data Used |
|---|---|
| Process event RSVPs and ticket purchases | Contact info, event details, payment info |
| Send event confirmations and updates | Email address, event registration details |
| Send marketing emails about future events (with consent) | Email address, name, preferences |
| Improve our website and event experiences | Usage data, device info, feedback |
| Prevent fraud and ensure security | Device info, IP address, usage patterns |
| Comply with legal obligations | All relevant data as required |
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and UK, we process your personal data under the following legal bases:
- Consent: For marketing emails and non-essential cookies. You can withdraw consent at any time.
- Contract Performance: To process event registrations, ticket purchases, and provide requested services.
- Legitimate Interests: To improve our services, prevent fraud, and analyze website usage, where these interests don't override your rights.
- Legal Obligation: To comply with applicable laws and regulations.
7. Email Marketing & CAN-SPAM Compliance
Your Consent Matters: We only send marketing emails when you've given us explicit consent. You can unsubscribe at any time.
7.1 What We Send
- Transactional Emails: Event confirmations, RSVP updates, ticket information (no consent required)
- Marketing Emails: Upcoming events, early access tickets, exclusive offers (consent required)
7.2 CAN-SPAM Compliance
We comply with the CAN-SPAM Act. Every marketing email we send:
- Clearly identifies us as the sender
- Includes our physical mailing address
- Contains a clear unsubscribe link
- Has accurate subject lines and headers
- Honors unsubscribe requests within 10 business days
7.3 How to Unsubscribe
You can unsubscribe from marketing emails by:
- Clicking the "Unsubscribe" link at the bottom of any marketing email
- Emailing us at unsubscribe@dope-bbq.com
- Contacting us using the details in Section 14
Note: Unsubscribing from marketing emails will not affect transactional communications related to your event registrations.
7.4 Physical Mailing Address
The General Public LLC
Brooklyn, NY 11201
United States
8. Your Rights
8.1 Rights for All Users
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
8.2 Additional Rights for EEA/UK Residents (GDPR)
- Data Portability: Receive your data in a structured, machine-readable format
- Restriction: Request restriction of processing in certain circumstances
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
- Lodge Complaint: File a complaint with your local data protection authority
8.3 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
8.4 Exercising Your Rights
To exercise any of these rights, contact us at:
- Email: privacy@dope-bbq.com
- Mail: The General Public LLC, Brooklyn, NY 11201
We will respond to your request within 30 days (or sooner where required by law). We may need to verify your identity before processing your request.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our event services and fulfill your requests
- Comply with legal obligations (e.g., tax records for 7 years)
- Resolve disputes and enforce agreements
- Improve our services through aggregated analytics
When no longer needed, we securely delete or anonymize your data.
10. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security assessments and updates
- Access controls and employee training
- Secure third-party service providers
However, no method of transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all service providers
- Compliance with applicable data transfer frameworks
12. Children's Privacy
Our events and services are intended for individuals 21 years of age and older. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately, and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will provide more prominent notice (such as an email notification).
We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The General Public LLC
Privacy Team
Brooklyn, NY 11201
United States
Email: privacy@dope-bbq.com
General: info@dope-bbq.com
For data subject access requests: privacy@dope-bbq.com